The facility
- Access-controlled entry with visitor logging
- CCTV coverage of operational floors
- Supervised shifts, no unattended live sessions
- Segregated seating available for sensitive accounts
- Clean-desk rule; paper output controlled
Compliance & security
The obligations
we take off your desk.
Professional Employee Services works because the employment relationship genuinely sits with Akontec. This page sets out what that means in practice — statutory, contractual and informational.
01 — STATUTORY
Employer obligations,
Employer obligations,
run and evidenced by us.
Each professional employee is appointed by Akontec on a written contract of employment. The following are administered by us and evidenced to you on request.
| Obligation | What we do | Evidence available |
|---|---|---|
| Employment contract | Appointment letter, role terms, notice, confidentiality and IP assignment | Redacted specimen on request |
| Payroll | Monthly processing, payslips, direct salary disbursal | Payroll processing confirmation |
| Provident Fund (PF) | Employer and employee contributions, monthly ECR filing | Challan / filing confirmation |
| Employees’ State Insurance (ESI) | Registration where applicable, contributions, claims support | Challan / filing confirmation |
| Professional tax | Deduction and remittance per state rules | Remittance record |
| TDS on salary | Deduction, deposit, quarterly returns, Form 16 issue | Filing acknowledgement |
| Gratuity & bonus | Provisioning and payment per applicable law | Provisioning confirmation |
| Leave & attendance | Statutory registers, leave records, shift rosters | Attendance summary per account |
| Exit | Notice administration, full and final settlement, relieving papers | Settlement confirmation |
Applicability of individual statutes depends on headcount, wage level, state and establishment registration. The position for your engagement is stated in the Master Services Agreement. This page is general information, not legal or tax advice — take your own advice on how the arrangement is treated for your entity and jurisdiction.
02 — INFORMATION SECURITY
Controls on the floor,
PHYSICAL
TECHNICAL
CONTRACTUAL
Controls on the floor,
not just in the contract.
Your systems, your customers’ data and your commercial information are handled under a written information security schedule that forms part of the agreement.
The systems
- Named individual logins — never shared credentials
- Least-privilege access, granted and revoked by request
- Endpoint protection and patching on managed machines
- USB, print and download restrictions where required
- Access revoked same-day on any exit or account change
The paperwork
- Mutual NDA at company level
- Individual confidentiality undertaking from every employee
- Information security schedule to the MSA
- Data protection annexure where personal data is processed
- Defined breach notification path and timeline
We describe the controls we actually operate. Where you require a specific certification, framework attestation or client audit, say so during scoping and we will tell you plainly whether we hold it, can achieve it, or cannot. We do not claim certifications we do not hold.
03 — THE PAPERWORK
Five documents
Five documents
and what each one settles.
Nothing starts on a purchase order and a handshake. These are executed before recruitment begins.
Master Services Agreement
The commercial and legal frame — scope, term, liability, indemnity, notice, dispute resolution and governing law.
Schedule A — commercials
Seats, roles, rates, shift pattern, billing cycle, escalation contacts and every exclusion. Fixed before hiring.
Mutual NDA
Confidentiality both directions, surviving the term, covering your data, customers, pricing and process knowledge.
Information security schedule
The controls above, written as obligations, with the breach notification path and audit rights.
Data protection annexure
Where personal data is in scope: roles of the parties, permitted purposes, retention, deletion and cross-border handling.
On exit, whenever it comes
- Your data is returned in an agreed format
- Working copies are deleted and deletion is confirmed in writing
- System access is revoked on the last working day
- Process documentation and knowledge base hand over to you
- Thirty days of transition support is included
An outsourcing arrangement you cannot leave cleanly is not a service, it is a lock-in. The exit terms are written into the MSA at the start, not negotiated at the end.
Next step
Tell us the role. We will send costed options in 48 hours.
Share the job, the volume and the hours you need covered. You get a written proposal with the exact team shape, the monthly figure, the ramp plan and what we will not promise.