These are planning-basis bands, not a quotation. They exist so you can size a business case before you talk to us. Your confirmed rate is fixed in Schedule A after the role is scoped, and it does not move without a signed change note.
Rates are per professional employee, per month, on a full-time shift. They include salary, statutory contributions, workspace, hardware, connectivity, supervision, training and replacement cover.
Support agents, back-office processors, data and catalogue executives, chat and email desks, sales callers.
per employee / month · approx. USD 410
Accountants, SEO and ads operators, designers, HR coordinators, QA testers, senior support and escalation desks.
per employee / month · approx. USD 625
Software developers, application support engineers, finance leads, project coordinators, team leads hired to your account.
per employee / month · approx. USD 940
Bands assume an India-based professional employee on a standard full-time shift. USD equivalents are indicative at an assumed rate of ₹83 to the dollar and are restated at contracting. Night-shift, six-day and weekend patterns carry a loading, shown on the proposal. All figures exclude GST and any taxes applicable in your jurisdiction.
The saving is not a discount on salary. It comes from cost lines that stop existing once the employment relationship moves to us. Below is a worked example for one operations-band role.
| Monthly cost line | In-house | Akontec PES |
|---|---|---|
| Gross salary | ₹32,000 | included |
| Employer PF, ESI and professional tax | ₹4,200 | included |
| Gratuity and bonus provisioning | ₹2,300 | included |
| Desk, systems, power and internet | ₹3,500 | included |
| Recruitment, amortised over 12 months | ₹1,800 | included |
| Supervision, training and quality share | ₹3,900 | included |
| Leave cover and attrition allowance | ₹2,000 | included |
| Total monthly cost | ₹49,700 | ₹37,275 |
| Difference | — | ₹12,425 lower (25%) |
Illustration only. Built on assumed market figures for an India-based operations role, not on your books. Your in-house cost may be higher or lower, and the resulting percentage will move with it. We will model this against your real numbers during scoping.
Recruitment, payroll administration, compliance filing and facilities are spread across every account we run rather than loaded onto one headcount.
You pay for the seats you have contracted. Ramp-up, backfill and bench time during recruitment sit on our side of the line.
A team lead, trainer and quality analyst are expensive to hire for four people. At our scale they come as a fraction of a seat.
Send us the job description and the hours you need covered. You get a written, costed proposal — team shape, monthly figure, ramp plan and exclusions — within two working days.
Volume changes the band. A single specialist seat and a twenty-seat pod are not priced the same way, and longer committed terms improve the rate. What we will not do is quote low, sign, and then recover the gap through exclusions.
No. Recruitment, assessment, background verification, training and workstation provisioning are inside the monthly rate. Setup fees are one of the places outsourcing quotes usually hide cost, so we do not have one.
Then it is a seasonal ramp, priced as a fixed-term engagement with a term loading and no notice liability at the end. It costs slightly more per month than a rolling seat, and it is honest about why.
For Indian clients, yes, at the prevailing rate on services. Overseas clients are invoiced under export-of-services terms; the treatment for your entity is confirmed at contracting and you should take your own tax advice on it.
Share the job, the volume and the hours you need covered. You get a written proposal with the exact team shape, the monthly figure, the ramp plan and what we will not promise.